Element DELIVERY_DATE#
Basic information#
The DELIVERY_DATE element contains the number of days until the ordered product is dispatched.
If the product is in stock, DELIVERY_DATE is 0. Heureka does not display this value directly, but converts it into a text description shown next to the online store on the product card:
| DELIVERY_DATE | Text on Heureka | |
|---|---|---|
| 0 | → | In stock |
| 1–3 | → | Within 3 days |
| 4–7 | → | Within a week |
| 8–14 | → | Within 2 weeks |
| 15–30 | → | Within a month |
| 31 and more | → | More than a month |
| no value | → | Info in store |
DELIVERY_DATE can also contain a date in the format YYYY-MM-DD, which is treated as the date from which the product will be available on the market.
Because the DELIVERY_DATE value in the product feed may not always be up to date, there is a second XML feed: the availability feed, which Heureka fetches every 10 minutes and contains current stock availability information, including how many units of each product are still in stock.
Frequently asked questions#
- How do I remove products with a long delivery time from the feed?
- You can hide them using the Hide product rule.
- What should I set in DELIVERY_DATE if the product is in stock?
- For products that are in stock, set DELIVERY_DATE to zero:
0. You can do this using the Rewrite rule.
- For products that are in stock, set DELIVERY_DATE to zero:
- Is it possible to enter a product availability date in the DELIVERY_DATE element?
- Yes. You can insert a date using the Rewrite rule. The date format must follow the Heureka specification: YYYY-MM-DD (e.g. 2024-08-15).
- Can the XML feed be segmented into availability tiers?
- Yes, using a pre-built automation. In the left menu of your Heureka project, go to Automations → search for the automation named Segmentation by DELIVERY_DATE (Heureka) → and run it.
- Is it possible to change the dispatch time of the Verified by Customers questionnaire without changing the DELIVERY_DATE value?
- Yes, but you need to contact Heureka support.
What Mergado Audit checks for the DELIVERY_DATE element#
- Whether the DELIVERY_DATE element is missing or empty for any products.
- Whether the DELIVERY_DATE element contains any invalid value. It can contain a numeric value indicating the number of days, or an order fulfilment date.
- The audit also flags when the DELIVERY_DATE value is on the boundary of the next interval, specifically 4 or 8 days. The delivery time text displayed on Heureka will then appear much longer. For these boundary values, it is worth considering whether dispatch could be sped up by at least 1 day, as the delivery time shown on Heureka will be more attractive to customers:
Comparing the values 4 vs. 3:
- DELIVERY_DATE = 4 … Heureka displays: Within a week vs.
- DELIVERY_DATE = 3 … Heureka displays: Within 3 days
Comparing the values 8 vs. 7:
- DELIVERY_DATE = 8 … Heureka displays: Within 2 weeks vs.
- DELIVERY_DATE = 7 … Heureka displays: Within a week
If you need help, contact our technical support.